Shipping Policy

This shipping policy explains how https://kidswearwholesale.shop/ operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions at https://kidswearwholesale.shop/pages/terms--conditions to familiarize yourself with the rest of our general guidelines.

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

Free Shipping

As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping on orders above Rs 15000.

For orders having a total value less than Rs 15000, flat shipping rates will be applied.

Flat Rate Shipping

To ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option:

• Orders from Assam: Flat Rs 300 delivery charge included.

• Orders from North East India: Flat Rs 500 delivery charge included.

• Orders from the rest of India: Flat Rs 1000 delivery charge included.

Shipping Methods

We offer a variety of shipping options to suit the needs of our customers:

• Standard Delivery in Assam: 7-10 days.

• Standard Delivery in North East India: 15-20 days.

• Standard Delivery in the rest of India: 20-30 days.

Note: The above-mentioned delivery timelines are the maximum duration it may take for your order to arrive.

We strive for a swift preparation process and orders are typically processed and dispatched within 1-3 business days so that customers can receive their items promptly.

Delayed Orders

Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency.

In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.

Returns and Exchanges

If you have any questions about refunds, returns or exchanges, please review our refund policy at https://kidswearwholesale.shop/pages/return-policy.

For the safe arrival of your ordered items, we make sure to insure every shipment dispatched by us. In case of lost or damaged items, we recommend receiving the order in front of the courier service agent and informing them about the damages immediately.

Address Change

You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped.

However, if there are any variations in the charges or taxes, if any, applied for the original delivery address used while placing the order versus the delivery address to be updated, the request for updating the delivery address might not be accepted.

Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to contact us using the details below:

Email: [email protected]

This document was last updated on August 20, 2024.